Shipping Policy

Shipping Policy

At Outdoor Chilling, we aim to deliver your order quickly and safely.

Order Processing

All orders are processed within 1–3 business days. You’ll receive an order confirmation email immediately and another email with tracking details once your order has shipped.

Delivery Time

Most items arrive within 5–12 business days, depending on your location and the product ordered. Larger items may require a few extra days due to carrier handling.

Shipping Costs

We offer Free Shipping on most products. If an item requires a shipping fee due to size or weight, the cost will be clearly shown at checkout before you pay.

Tracking

Once your order ships, you’ll receive a tracking number so you can follow your delivery in real time.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are unable to change the address once an order has shipped.

Lost or Delayed Shipments

If your package is delayed or appears lost, contact us and we will assist in resolving the issue with the carrier.

Support

If you have questions about your shipment, we’re here to help:

Email: outdoorchilling@gmail.com
Response time: 24–48 hours